PRIVACY POLICY We are determined to protect your privacy. Global Village Travels® is committed to safeguarding your privacy while visiting the Global Village Travels® website, namely, www.globalvillagetravels.com. We aim to provide you with an internet experience that delivers the information, resources and services that are most relevant to you about our company. To achieve this goal, part of the operation of the website includes the gathering of certain types of information about our website users. Because we understand that your privacy is important, we wish to explain the types of information we gather and the way in which we use it.
This Privacy Policy applies to the website. This Privacy Policy covers two types of information gathered at the Website, personal and aggregated. •The term "personal information" refers to data you voluntarily provide in connection with use of the Website that identifies you and/or the company on whose behalf you are accessing and using the Website. Personal information includes, e.g., data submitted in connection with our services such as your name, e-mail address, phone number, company affiliation, physical address, and/or certain other personal information.
•The term "aggregated data" refers to general information regarding visitors and users of the Website that relates to use of the Website, e.g., traffic patterns, number of visits to certain pages, visits from other web websites or to third-party web websites linked to the Website, use of particular services and interest in services, information or features of the Website or other parties made available through or found at the Website.
WHAT INFORMATION IS COLLECTED ABOUT YOU? HOW DO WE USE IT? We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. Global Village Travels® typically uses your information to • Help us create content that is relevant to our visitors. • Improve our website and social media pages and ensure that content on these is presented in the most effective manner for you. • Provide you with information, products or services that you request from us or which we feel may interest you. • Help us understand general trends and patterns relating to our business. • Provide for the safety and security of our guests and visitors. • Manage general record keeping. • Enable us to compile anonymous, aggregated statistics that allow us to understand how users use our websites and to help us improve the structure of our websites. • Enable you to make reservations and payments. • Meet any legal and/or regulatory requirements. • Provide the products or services you request from us. • Improve our products and services and to ensure our products and services are of interest to you.
You may wish to submit an information request about one of our services or products, participate in one of our promotions or subscribe to our e-mail or postal mail lists. In response, we may ask for information such as your name and postal address. If you opt to provide us with this information, we will ONLY use it for the purpose specified by you at the bottom of the information gathering form. All forms will provide an opt-out option to allow you to choose not to participate in Global Village Travels® lists. In deciding whether to join such lists, please note that they are only used for Global Village Travels® purposes. We do not sell, rent, or share any of your personal information with any other party, including any third-party joint promoters, nor use it for unapproved commercial purposes. You may request to be removed from our lists at any time. All emails distributed to our lists will contain easy, online access to unsubscribe. Marketing and profiling purposes is managed solely by Global Village Travels® as data controller. Your decision to provide your information for such purposes is optional and will have no consequence on your ability to book your travel with us. All purposes concerning your booking and to provide you with the services you have requested, is managed by Global Village Travels®. Your decision to provide information to us is voluntary, however, if you do not provide such information you may not be able to benefit from our travel services.
FOR HOW LONG DO WE KEEP YOUR INFORMATION Global Village Travels® keeps your information for as long as needed to fulfil the purposes for which it is collected, unless otherwise provided by law.
USE OF AGGREGATED DATA Global Village Travels® is interested in improving the website and may develop and offer new features and services. We monitor aggregated data regarding use of the website for marketing purposes and to study, improve and promote use of the website. In connection with such purposes, Global Village Travels® may share aggregated data with third parties collectively and in an anonymous way. Disclosure of aggregated data does not reveal personal information about individual website users in any way that identifies who they are or how to contact them.
EXCEPTIONS TO THE PRIVACY POLICY Global Village Travels® has 2 exceptions to these limits on use of personal information: (1) Global Village Travels® may monitor and, when we believe in good faith that disclosure is required, disclose information to protect the security, property, assets and/or rights of Global Village Travels® from unauthorized use, or misuse, of the website or anything found on the Website. (2) Global Village Travels® may disclose information when required by law, however, only to the extent necessary and in a manner that seeks to maintain the privacy of the individual.
USE OF COOKIES To enable features at the website, Global Village Travels® may assign one or more "cookies" to your Internet browser. Cookies, among other things, speed navigation through our website, keep track of information so that you do not have to re-enter it each time you visit our website and may provide you with customized content. A cookie is an Internet mechanism composed of a small text file containing a unique identification number that permits a web server to send small pieces of information or text by means of your browser and place them on your computer's hard drive for storage. This text lets the web server know if you have previously visited the web page. Cookies by themselves cannot be applied to find out the identity of any user. We use cookies to collect and maintain aggregated data (such as the number of visitors) to help us see which areas are most popular with our users and improve and update the content on our website. While in the process of browsing our website, you also provide us with information that does not reveal your personal identity — what type of destination you are exploring, for example. We utilize this aggregated data only as explained in this Privacy Policy. We do not connect aggregated data to any name, address, or other identifying information. Information may include • Date and time • Originating IP address • Domain name • Type of browser and operating system used (if provided by the browser) • URL of the referring page (if provided by the browser) • Object requested • Completion status of the request • Geographic location • Language preferences
LINKS PROVIDED TO OTHER WEBSITES Global Village Travels® may provide links to a number of other web websites that we believe might offer useful examples of our work and services. However, those websites may not follow the same privacy policies as Global Village Travels®. Therefore, we are not responsible for the privacy policies or the actions of any third parties, including without limitation, any website owners whose websites may be reached through this website, nor can we control the activities of those web websites. We urge you to contact the relevant parties controlling these websites or accessing their on-line policies for the relevant information about their data collection practices before submitting any personal information or other sensitive data.
YOUR CONSENT TO THIS PRIVACY POLICY Use of the website signifies your consent, as well as the consent of the company for whom you use the website and whose information you submit (if any), to this on-line Privacy Policy, including the collection and use of information by Global Village Travels® as described in this statement and also signifies agreement to the terms of use for the website. Continued access and use of the website without acceptance of the terms of this Privacy Policy relieves Global Village Travels® from responsibility to the user.
INFORMATION YOU PROVIDE We will collect, store and process information about you if you voluntarily provide us with such information in connection with the following: • Filling in a form on our website. • Filling in a physical registration card. • Contacting us by telephone or face to face (e.g., in the context of making a reservation). • Sending us a letter, e-mail or social media message. • Subscribing to receive a service from us (e.g., a newsletter, blog or by following us on social media). • Requesting promotional information from us (e.g., information about any of our offers or services) • Participating in a survey, competition or prize draw; or • Contributing content to us (e.g., for display on blog or social media channels). The types of information we may obtain include: • Your name, gender, home and work contact details, business title, e-mail address, telephone number, date and place of birth, nationality. • Details of food allergies/dietary requirements and special requests made (for example, relating to a disability) you provide to us. • Passport and visa information, payment information, travel history and details of joint travelers. • Dates of your stay or travel with us and associated charges. • Purchase or delivery of products or services. • Reviews and opinions about our brands, products and services. • Information we receive about you from any third parties through whom you have booked your arrangements. We do not collect "sensitive information" (e.g., information on racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership) unless it is volunteered by you.
HOW WE PROTECT YOUR INFORMATION We maintain administrative, technical and physical safeguards designed to protect the information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. Services providers and contractors who might have access to your information in order to provide services on our behalf will be contractually obliged to keep such information in confidence, provide adequate data security measures, and may not use that data for any other purpose.
For your own protection, we encourage you not to include sensitive personal information, credit card or similar data in any e-mails you send us or our staff.
POLICY MODIFICATIONS & CONTACTING GLOBAL VILLAGE TRAVELS® Global Village Travels® reserves the right to change this Privacy Policy at any time; notice of changes will be published on this page. Changes will always be prospective, not retroactive. If you have questions about our policies, please contact: Global Village Travels® - gloria@globalvillagetravels.com or 732-560-8010.
